100for100.com Web Hosting » Presales Questions

ID #1056

I think my account is expiring soon. How do I renew?

A few weeks before your account expires, a reminder will be sent to your email address (which is taken from your Cpanel email address).

If we do not receive a response or intention to renew, 7 days before it expires, your account will be suspended to show a notification page.

This is so that customers who have not updated their email address in our database will immediately know that their account is up for renewal.

We accept the VISA / MASTERCARD / Direct Debit (all banks) and Cheque.

Here is the sample Renewal Notification email.

Dear Customer,
 
Your account will expire soon. Please renew at http://100for100.com/signup.php, at least 7 days before the expiry date. If we do not hear back from you, we will assume that you choose to expire the account. We will not be renewing the account and domain name (if it was registered with us).
 
We hope that you have been satisfied with our service so far and will continue using our services.
 
Your domain name will then be released back to www in about 30-45days. If you decided to renew AFTER the domain has expired but before the 30-45days, there is a reactivation fee, charged by the registrar, to take your domain out of the "locked" list. This reactivation fee is US$10 excluding the regular registration fees.
 
Once it leaves this period, it enters a 'redemption period' in which the additional fees to retain it are the regular registration fees and an additional US$300.00. After that 30-45-day redemption period, it will be available for anyone to register. 
 
Please note that these charges are imposed by the domain name registrar in accordance to Internic regulations. We do not profit from these charges.

Obviously, if you wish to keep your domain, you should do it during the grace period.

Please visit http://100for100.com/signup.php to renew your account. Use the RENEW drop down box and insert your Cpanel login name.
 
We would also appreciate you filling up your details again, and newest email address, for updating of our database.
 
Thank you and we look forward to your renewal.
 
Sales Team
100for100 Web Hosting
Singapore's Most Affordable Web Hosting
http://100for100.com
TrustSg Certified since 2002

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Last update: 2004-10-19 23:47
Author: 100for100 Web Hosting
Revision: 1.0

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